Emotional Intelligence and Employee Productivity Essay

Emotional Intelligence and Employee Productivity - Essay Example Scientific literature is filled with innumerable definitions and descriptive models of the term at hand; however, the ability and trait EI models are the most widely recognized to be the pertinently valid models of emotional intelligence measurement and description. There has been considerable chatter on the notion that whether emotional intelligence is indeed real or is it merely a subsection of the basic human intelligence; and if it has additional applicability over the conventional Intelligence Quotient and the major five personality facets. (Kluemper 2008, 8) This puts forward another question i.e. how can emotional intelligence be measured which would help us decide that who is more emotionally intelligent? Researchers came up with two basic modeled EQ tests. One of them is called the ability-based measure of EQ and test taker goes through maximal conditions whereas the self-report measure is conducted in ordinary conditions. The first model that will be discussed is commonly k nown amongst literary circles as the ability-based model. This model incorporates emotions in the simplex as the appropriate avenues of information that help the test taker understand as well as properly traverse through the social society that they find themselves in; either in the workplace or at school or even at home. The basic proposition constitutes that every individual varies from one another in their ability to understand and compute information in an emotional genre as well as connect the emotional procession of information with their overall intellect and understanding. This attitude is seen in a certain set of behavioral traits and actions. Salovey and Mayer divide emotional intelligence abilities into four areas -- in their four branch model: (Mayer et al 1997, 4) The ability to correctly preempt emotions. The ability to utilize emotions for assisting the thinking process. The ability to understand emotional connotations. The ability to manage emotions.